Privacy Policy
Last updated: December 2024
Introduction
Radio Retail (Pty) Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service.
Information We Collect
We may collect the following types of information:
- Device Information: Device identifiers, IP addresses, and browser type when you access our streaming service
- Usage Data: Information about how you use our service, including stream access times and playback analytics
- Account Information: If you create an account, we collect your username and authentication credentials
How We Use Your Information
We use the information we collect to:
- Provide and maintain our streaming service
- Authenticate devices and manage access
- Monitor and analyze usage patterns to improve our service
- Detect and prevent technical issues or abuse
Data Retention
We retain your information only for as long as necessary to provide our services and fulfil the purposes described in this policy. Device and usage data is typically retained for 12 months unless longer retention is required by law.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Radio Retail (Pty) Ltd
Email: privacy@radioretail.co.za
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.